Shipping & Returns
We aim to deliver your order to you within 1-3 business days.
In rare occurrences our delivery partners may misplace items and in such times, after conducting careful investigation, we will either refund you or send another item depending on the situation.
Returns:
Our refund and returns policy lasts 14 days. If 14 days have passed since you’ve received the item, we can’t offer you a full refund or exchange.
Returns will only be free if the wrong item was sent or if the product has arrived damaged. In case of sizing or other issues, a fixed amount of £2.50 will be deducted for returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as pet food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Once a return has started, we will book in a free collection from Royal Mail at your agreed address so simply sit back, use proper packaging and wait for Royal Mail to arrive at your door for collection. The entire return process takes 1-3 business days.
United Kingdom
Shipping Methods:
Free shipping: Free Shipping for orders above £30
Standard Shipping: £1.99 shipping fee for UK deliveries below £30.
Switzerland
Shipping Methods:
Standard Shipping: £30.00 shipping fee for Switzerland deliveries.
Europe(out E.U)
Shipping Methods:
Standard Shipping: £19.99 shipping fee for Europe(out E.U) deliveries.
United States
Shipping Methods:
Standard Shipping: £22.00 shipping fee for US deliveries.
Canada
Shipping Methods:
No shipping methods offered to this zone.
Asia
Shipping Methods:
Standard Shipping: £39.99 shipping fee for Asia deliveries.
European union
Shipping Methods:
Standard Shipping: £14.99 shipping fee for EU deliveries.
Locations not covered by your other zones
Shipping Methods:
No shipping methods offered to this zone.