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loader Free shipping for orders over £30
Orders placed on 21st - 26th February 2024 will only be dispatched on 27th February 2024
loader Free shipping for orders over £30

Shipping & Returns

We aim to deliver your order to you within 1-3 business days.

In rare occurrences our delivery partners may misplace items and in such times, after conducting careful investigation, we will either refund you or send another item depending on the situation.

Returns:

Our refund and returns policy lasts 14 days. If 14 days have passed since you’ve received the item, we can’t offer you a full refund or exchange.

Returns will only be free if the wrong item was sent or if the product has arrived damaged. In case of sizing or other issues, a fixed amount of £2.50 will be deducted for returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as pet food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Once a return has started, we will book in a free collection from Royal Mail at your agreed address so simply sit back, use proper packaging and wait for Royal Mail to arrive at your door for collection. The entire return process takes 1-3 business days.

United Kingdom

Region: United Kingdom (UK)

Shipping Methods:

Free shipping: Free Shipping for orders above £30

Standard Shipping: £1.99 shipping fee for UK deliveries below £30.

Switzerland

Region(s): Liechtenstein, Switzerland

Shipping Methods:

Standard Shipping: £30.00 shipping fee for Switzerland deliveries.

Europe(out E.U)

Region(s): Norway, Sweden

Shipping Methods:

Standard Shipping: £19.99 shipping fee for Europe(out E.U) deliveries.

United States

Region(s): United States (US)

Shipping Methods:

Standard Shipping: £22.00 shipping fee for US deliveries.

Canada

Region(s): Canada

Shipping Methods:

No shipping methods offered to this zone.

Asia

Region(s): Hong Kong, Japan, South Korea, Australia

Shipping Methods:

Standard Shipping: £39.99 shipping fee for Asia deliveries.

European union

Region(s): Cyprus, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Shipping Methods:

Standard Shipping: £14.99 shipping fee for EU deliveries.

Locations not covered by your other zones

This zone is optionally used for regions that are not included in any other shipping zone.

Shipping Methods:

No shipping methods offered to this zone.

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Minimum order £200 & Free UK delivery
Everest Pet Supply

Buck Street

UNIT 1.05A Buck Street Market,
180-188 Camden High St,
Camden Town,
London NW1 8QP

Customer Support

For order enquiries please contact us at:

020 3305 6169

For anything else, please email us at:

info@everestpetsupply.co.uk



Everest Pet Supply ®. All rights reserved. Design by Pet Lovers.

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